Help Desk

Have a specific question for us?

What do I need to do to prepare to receive blocks?

BLOCK LAY DOWN AREA

You will need to ensure you have sufficient space to store the blocks between unloading the truck and installing the blocks.
Each block takes up 0.72m2, blocks can be stacked to a max of 4 blocks high.
- You may need to consider site specific H&S requirements, blocks may be stack to a max of 2 or 3 blocks high so an individual can hook the lifting klaw during installation.
Avoid placing blocks on muddy or soft ground, this will cause the block to be unstable and will affect the aesthetics of the block.
Place the blocks as close of feasible to the place they will be installed. This will increase the speed of installation and reduce double handling of blocks.

Consider how the blocks are stored - blocks used at the base of the wall should be easily accessible first.
A forklift is the most cost effective and efficient way of unloading trucks, handling blocks onsite, and installing the blocks.

Once an order is confirmed, responsibility for delivery of the blocks shifts to the Envirocon Dispatch Team.
The team will be in contact with you at least three days before the blocks are due to be dispatched to organise the delivery.
Any changes to block quantities or consumables take 24hrs to be processed in our dispatch software system.
When contacting dispatch please have a copy of your job reference number, this number will have the format ENVXX-XXXXXXX
If you have any questions please contact dispatch on dispatch@envirocon.co.nz